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The Sussex County Board of Chosen Freeholders, the Sussex County Division of Senior Services, and the Veterans Committee cordially invite you to attend the 17th Annual Salute to Military Veterans Event.

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The 8th annual Sussex County Harvest, Honey and Garlic Festival will be held at the Sussex County Fairgrounds, 37 Plains Road, Augusta, on October 7th from 10 a.m. - 4 p.m.

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The Hopatcong Creative Arts Council in partnership with Sussex County Community College (SCCC) is once again presenting the hugely popular and delicious Apple Pie & Art event on Saturday, September 30th from 11a-4p at Hopatcong High School (HHS).

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As a special appreciation event for our community, Hopatcong Dental Associates is sponsoring a very special day at the Hopatcong Farmers Market on October 1, 2017, which will feature a Free Cookout Lunch for all attendees!

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The Jefferson Township Recreation Department is again sponsoring a school-based 6-week after –school ski/snowboard program at Mountain Creek in Vernon for Jefferson Township students in grades 3 to 12 as well as for family and friends.    

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The Jefferson Township Recreation is accepting online registrations for the 10th Fall season of the Challenger Soccer Program for special needs children. Boys and girls age 5 – 18 (or the completion of high school) with physical or mental challenges are invited to join this program.

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The Jefferson Township Recreation Department is partnering with Sparta Lanes to provide another fall bowling program for Jefferson Township students in Kindergarten (5 year olds) through 12th graders. 

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The Jefferson Township Museum, also known as the George Chamberlain House, will participate in the 8th Annual Pathways of History Tour of Historic Places in Morris County. 

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The Roxbury Board of Education held its September Board of Education meeting on Monday, September 18th in the Lincoln/Roosevelt Auditorium.

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The RHS Band Parents Association to collect donations to be sent to the Rockport-Fulton, TX, HS Marching Pirates who Lost Everything in Harvey

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For over a century, Roxbury High School graduates have answered our nation’s call to defend our freedom, to aid our friends and allies, and to turn back aggressors. Numerous young men and women have traded in the navy blue and gold of the Gaels for the colors of the Army, Navy, Air Force, Marines and Coast Guard. They have brought honor and distinction upon themselves and made their school, community, and nation proud.  

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Fourteen Roxbury High School students successfully auditioned for the American Choral Directors Association Eastern Division High School Honors Choir. This prestigious ensemble is comprised of the top singers in the northeastern part of the United States. 

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The veteran Mount Arlington police officer died in a motor vehicle crash while on duty shortly after midnight in October 2011 — hit by a driver suspected of being under the influence of a controlled dangerous substance.

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The Project Lifesaver program has been implemented by the Morris County Sheriff’s Office in an effort to provide enhanced support and assistance to Morris County residents who are primary caregivers for an individual suffering from Alzheimer’s disease or a related dementia disorder as well as families of children afflicted with Down syndrome, autism, traumatic brain injuries or cognitive impairments.

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The Borough of Mt Arlington’s goal is to provide you with premier water service. As part of this commitment, we will be flushing fire hydrants and water mains starting the week of 8/7/17 (Excluding Landing Area and Seasons Glen). The result will improve your service, reliability and water quality.

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The Golden Pineapple is your destination for unique gifts, home accents, jewelry and accessories plus a new selection of stylish “Lake Living” items!

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It’s the final countdown…. Weather is going to be gorgeous for this Sunday’s 5th Annual Lake Hopatcong Foundation Lake Loop. You have until midnight on Friday, September 22 to register for $45. If you wait till Sunday, the registration fee is $65. 

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The state DEP’s Division of Fish and Wildlife plans to stock more than 20,000 trout in the state’s major trout waters, including a host of waters in Morris County and Northwest Jersey in early October. The fish will be stocked from the Pequest Trout Hatchery from Oct. 10-18, to offer some excellent fall fishing opportunities.

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One of the most major events for this weekend is the 5th Annual Lake Hopatcong Foundation (LHF) Lake Loop, the forecast is for great sunny day, so get off the couch and help support the lake!

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The NJ State Championship Power Boat Races are Celebrating 50 years by returning to Lake Hopatcong for 2017. As they come, they are bringing the very best of boat racing, and exciting opportunity for our local community!

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Michael Wallace of Highland Lakes, NJ won the American Bass Anglers RAM American Fishing Tour, Division 10 Tournament held September 10th, 2017 on Lake Hopatcong.  

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Hopatcong Lake Regional News is pleased to continue to provide the weekly Fishing Report for the Lake Region to help inform you on what’s biting and where. Our guest author is Dows Boat Rental and Bait Shop.

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Hopatcong Lake Regional News is pleased to continue to provide the weekly Fishing Report for the Lake Region to help inform you on what’s biting and where. Our guest author is Dows Boat Rental and Bait Shop.

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On the weekend of September 23 & 24 2017 the Knee Deep Club of Lake Hopatcong will hold its Annual Fall Hybrid Striped Bass Contest on Lake Hopatcong.  

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Event Flyer Locations:

David and Goliath do battle in Hopatcong

Hopatcong News
Typography

In this case, our David is the small business owner of Sabretti's Hot Dogs & Wild Game Sausages, and Goliath is First Data a large multi-national credit card processing corporation.

Before we jump into our true-life story, let’s introduce the two main characters.

Introduction of Goliath: According to the reporting firm Merchant Maverick, “First Data (FD) is the 800 lb. gorilla of the credit card processing industry. They serve over six million merchant locations worldwide. That is a HUGE merchant base, about six times bigger than the already-enormous Chase.”

Introduction of David: David is the small business owner, Rohan Shetty of “Sabretti's Hot Dogs & Wild Game Sausages,” in Hopatcong. In order to stay profitable Rohan must work over 100 hours a week.

Now on to the True Life Story:

Our story begins to unfold in the fall of 2015 when Rohan signed a new three-year contract with First Data for a credit card processing fee of 2.39% with no additional charges. This rate is well below the national average charged by most Credit Card Processing firms.

“After about three months, I checked my statement,” stated Rohan, “and found that the charges were much higher than the 2.39%. When I spoke to First Data, they indicated that yes, I wasn’t being charged the correct rate and that starting January 1, 2016, they’d make the changes and I’d start to see the correct rate.”

Believing that they would follow through on what they promised, I didn’t think about it again until December 2016. Around this time, I received a letter indicating that they would be raising my rate. Knowing that I was under contract until 2018, I contacted First Data for clarification, and at the same time I went back and checked the charges and found that they had been charging me well over the agreed upon 2.39% since the beginning of the contract which started over 15 months ago.

Once again First Data indicated that yes, I was being over-charged and maybe they could make some type of adjustments moving forward. “This was totally unacceptable to me, so I further challenged them on why the rate was so high.”

Second Mysterious Contract Suddenly Appears

At about this time, First Data’s story changed, and “they now stated in the fall of 2015, three days after I signed the original agreement, I signed another agreement for a higher rate. When they sent me the second agreement, it was an un-signed generic contract, and the e-mail address was incorrect. I still have no idea on how this second agreement magically appeared after this issue has been going on for over a year.”

The Battle Starts

“At this point I pursued my only option; which was to try and work with First Data to not only get the money back they had over-charged me, but to also get the rate back down to the 2.39% as promised in the contract. After countless hours on the phone, on hold, and being transferred from person to person. I was able to reach someone who tried to help.”

On 3/1/2017, I spoke Tim with First Data Global Leasing, “who stated he understood the issue and he’d terminate the contract.  He also stated that nothing more is owed and they are sending me a FedEx label to return the equipment at no charge.  He then transferred me to Customer Service agent, where they said I am getting a letter of termination in the mail within 5-7 days.”

After approximately a week, "I called again to find out the status of the refund, and once again spent hours on hold and being transferred; To the best of my recollection I finally reached a person who stated;"

“We will not be issuing you a refund, it doesn’t matter what conversations or e-mails you have on record from us, I’m here to state that our policy is you are not going to receive a refund, you can choose to terminate the contract, however there is a termination fee, as well as additional charges and late charges. If you choose to not pay within 30 days, we will report it to your credit.”

Enter Channel 12 News

According to Rohan, “This was the last straw, since he kept full documentation on every correspondence as he requested a summary after every call, to be sent by e-mail. With having this information, he contacted Channel 12 News to request of they could help him recover this losses.

Recommendations to Other Small Businesses

Rohan said, “All small businesses should sit down with their Credit Card Agreement and their Bank Statements simultaneously and do the simple math to make sure they are not being charged inaccurately, at the least, once per quarter. He also suggests, to make sure you keep notes and time stamps on all conversations e-mails and request summaries sent by email of all conversations, as without a paper trail it’s difficult to prove any wrong doing in an unfair situation."

Rohan further stated, "if you feel you are in an unfair situation with a processing company, please visit him and he can explain his situation further and the steps he has taken to rectify his problem."

Feel free to contact him through Facebook as well: https://www.facebook.com/sabrettis.hotdogs

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